Daytime and night time activities were also included. After you book, we'll provide details so you can contact the property directly. Dear JMMBoston_ma, Thank you for choosing our resort and for taking the time to share your experience with us. Plus, Hideaway at Royalton Saint Lucia offers a pool and free breakfast, providing a pleasant respite from your busy day. The resorts 352 guest rooms are a study in modern style, offering open-concept bathrooms and plenty of tech features. All units have USB sockets, Bluetooth audio stations, and free Wi-Fi. Best regards, Andre Dhanpaul General Manager, Hotels near Royalton Saint Lucia, An Autograph Collection, Royalton Saint Lucia, An Autograph Collection Features, Royalton Saint Lucia, An Autograph Collection Gym, Royalton Saint Lucia, An Autograph Collection Rooms, Royalton Saint Lucia, An Autograph Collection Pool, Hotels near Gravity Nightclub Bar & Grill, Hotels near Sea Trek Adventure Helmet Diving Tour, Hotels near (SLU) George F. L. Charles Airport. Discover Hideaway at Royalton Saint Lucia, the perfect place to open yourself up to an elegant adults-only vacation experience. Booking at the Hideaway did not seem to get us more valiue . Instructions needed 4 how to Work TV & lights Loved the room key braceletMore, Dear Valued Guest, Thank you for choosing Hideaway at Royalton Saint Lucia and taking the time to share your experience with us. I booked through Marriott. Decked out in white stone and soothing earth tones, the spa has a beauty salon and a relaxation area with canopied daybeds. The restaurants were all good. The downside, however, is that most of the restaurants are only open for dinner, leaving the buffet as the only real option for breakfast and lunch. That being said, the following all-inclusive resorts. Tripadvisor performs checks on reviews. Lounge poolside until your Zumba class, enjoy the beachfront and play a little volleyball all included with a stay at Hideaway at Royalton Saint Lucia. staff training needed in some instances. All content should be genuine and unique to the guest. Then when checking out, they said they needed me to fill out a refund slip because the points should have covered the 5 nights. We're happy you were impressed with so many amenities at our resort. Tripadvisor Travel Rating: We aim to offer the best All-In-Luxury vacation experiences in the Caribbean so we are very pleased to see that reflected on your last visit. Luxury Junior Suites, the standard room category, feature seating areas with sofa beds and work desks. Pools are great and outdoor bars are great (if you drink mojitos, get them before noon as they commonly run out of ingredients). He was friendly and kind and made the best amaretto sour, my favorite drink. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Microwave Booking.com does not accept responsibility or liability for any reviews or responses. Stay within the comfort and serenity of your suite and treat yourself to a variety of thoughtfully prepared delicious dishes to tempt your palate, delivered directly to you. Our service philosophy encourages us to deliver efficient and personalised service to all our guests and your recognition of our service feels wonderful. Booking not found double-check your booking number and PIN then try again. I have been meaning to write a review but you know already life. Don't waste your money with these cowboys. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. I had to rebook myself and could only get 1 night at diamond and 5 nights at Hideaway, then one more night at Hideaway. Reservation-Free DiningOur All-In Luxury feature of unlimited reservation-free dining was created to provide guests with a range of gourmet culinary experiences that easily adapts to any vacation schedule. If you want a Michelin Star meal, then go to a restaurant! This is our honest review and were being picky with the negative comments and we only probably noticed due to the amount we paid, we honestly had the best time and we would highly recommend the hotel and St Lucia. There are a handful of dining options within walking distance, including Cap Maison Resort & Spas equally ritzy restaurant, but guests will find more entertainment on-site than in the area immediately around the resort. We had a wonderful time and would stay again. Cleaning products We were greeted by our butlers - Shadraq and Kalan- and they were both wonderful. Taxes and fees that are shown are estimates only. Your kind compliments will surely be shared with everyone. Probably not which is a shame . Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, Having tennis courts was good. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Had 1 service issue which was fixed well beyond our expectations thanks to the management team. Is Hideaway at Royalton St. Lucia on the beach? The room smelled musty and it was in the ventilation system because every time we would run the AC it would return after having the doors open. This includes a dazzling spa with a hydrotherapy circuit and a well-equipped fitness center, live nightly entertainment hosted in an open-air amphitheater, and an attractive rooftop event space. Never miss a sporting event while on vacation. Naturally, the Royalton is among the pricier options on the island, but rates are all-inclusive, which certainly sweetens the deal. Iron Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. St.Lucia Address - Gros Islet, 0, St. Lucia, Gros Islet . We appreciate knowing that we have been able to meet your expectations and that the accomodations, pool, nice beach, our hosts, and facilities fantastic food quality contributed to a wonderful holiday in our hotel. The all-inclusive resort features room service and a concierge. The number of options were brilliant and we only had to wait a couple of nights. Resort is really nice and staff friendly and helpful. Additional sorting options might be available (by type of traveler, by score, etc). We can't wait to welcome you again when you return. Sherma always had a smile on her face and once she saw us always came and greeted us with a pleasant smile. Kindest Regards, Hideaway St. Lucia, Management Team. They are trying but they are just not there. Pool view Dear ocowell, Thank you for your amazing review and for taking the time to share your experience thus far with us. Invite your loved ones to our most luxurious accommodations. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Guest rooms include a safety deposit box. Royalton-brand bath products are provided, in addition to magnifying makeup mirrors and hairdryers. Called several times and was promised they would take care of it. The property reserves the right to pre-authorize credit cards before arrival. Cap Estate, Gros Islet Quarter, St. Lucia, Best All-Inclusive Resorts in Cap Estate, Gros Islet Quarter, Best Luxury Hotels in Cap Estate, Gros Islet Quarter, Most Romantic Hotels in Cap Estate, Gros Islet Quarter, Best Kid-Friendly Hotels in Cap Estate, Gros Islet Quarter, Best Beach Hotels in Cap Estate, Gros Islet Quarter, The 12 Best Bang-for-Your-Buck Hotels in St. Lucia, The 15 Best Luxury All-Inclusive Resorts on the Beach in the Caribbean, The 14 Most Beautiful Hotels in St. Lucia, The Ultimate Cheat Sheet for Caribbean All-Inclusive Resort Club Upgrades, New (and Newly Renovated) All-Inclusive Resorts You Need to Visit in 2018, All-inclusive resort with unpretentious yet upmarket ambiance, Direct access to an attractive white-sand beach, Sophisticated guest rooms have private balconies and soaking tubs, Some units have separate living areas or terraces with plunge pools, Two gorgeous pools with swim-up bars and daybeds, Multiple restaurants with eye-catching decor and no reservations required, Spa with hydrotherapy circuit that includes a glamorous indoor pool, Activity-packed kids and teens clubs, plus a top-notch kids pool, Far from St. Lucias main attractions and nothing within walking distance, Not many dining options for breakfast and lunch, Some loud pool-view rooms; some partial ocean-view units, Open-concept bathrooms may be impractical for some travelers. We loved the hideaway and if its just adults in your group I would consider it, there was entertainment day and night, we enjoyed the days more but they had some good singers on at night. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It is a little far from the airport, but worth it in the end. The roads are VERY windy and while there are speed limits posted, it seems as though they are more like guidelines. Yes there were a few kids around, but nothing that would ever disturb us. The Royaltons upscale amenities cater to its well-heeled, mixed clientele. Discover the convenience of having your own butler to help plan special occasions, make dinner reservations and fulfil your requests as you relax on your hard-earned vacation. Wake each morning and enjoy in-suite coffee or tea stations, breakfast served to you by gourmet room service and your own private balcony or terrace, promised in each room. Theres a separate club for kids age 13 to 17, called Hangout Teens Club, which has a movie screening room, ping pong tables, and a manicure station. Wake each morning and enjoy in-suite coffee or tea stations, breakfast served to you by gourmet room service and your own private balcony or terrace, promised in each room. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. Feedback of this nature is always valuable to us, as we use it to assist us with future improvements. The concerns and comments shared are in no way taken and have all been carefully noted and shared with our management team for further review and action. It's based on a self-evaluation by the property. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as youd like. Its a sexy design, but the lack of privacy may not suit all travelers. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Private Bathroom Delight in the freedom to be spontaneous! They feature twin vessel sinks and separate toilet vestibules. Taxes and fees that are shown are estimates only. Opened in February 2017, the picture-perfect Royalton is laid out in a series of towering white buildings overlooking the coast. The trip from the airport was 90 minutes and quite treacherous. Dear mariahH6898KM, Thank you for making Hideaway Saint Lucia Resort & Spa your preferred wedding and honeymoon destination. Ladera Resort offers an alternative for guests looking for an exclusively adult-only resort closer to St. Lucias famous Pitons. Dear Mike J, Thank you for choosing our resort and for sharing your feedback with us. Please see our partners for more details. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, Adults Only has a terrace. This is the version of our website addressed to speakers of English in the United States. Tripadvisor performs checks on reviews. Claim your listing for free to respond to reviews, update your profile and much more. Cleaning products An impressive portfolio of on-site amenities includes multiple sparkling pools, a chic spa, and a bevy of excellent restaurants -- none of which require reservations. Once we arrived we had a small issue with the room and Abdullah addressed our concerns and didn't leave work till we were satisfied as he's shift had already ended. The bracelet fobs to get into the rooms is a great idea. Drinks were excellent, Dear S830IWbrianl, Thank you for choosing our resort for your tropical vacation. more. There are a few neat rows of cushioned loungers arranged on the sands, as well as a bar and several chic canopied cabanas set back on a wooden deck. Fairly noisy but generally very good experience. See 4,410 traveler reviews, 6,261 candid photos, and great deals for Royalton Saint Lucia, An Autograph Collection, ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Guests have access to outdoor tennis courts as well as fitness classes like Zumba. The food - 4 stars. Disclaimer: This content was accurate at the time the hotel was reviewed. Return from your luxury vacation well-rested. I wanted to book 5 nights with points and two with cash. TV over sophisticated. Open-concept bathrooms have deep, stand-alone whirlpool tubs and vanities with round basin sinks. Microwave Microwave Regards, Hideaway at Royalton Saint Lucia Management Team, This is the version of our website addressed to speakers of English in Philippines. Invite your loved ones to our most luxurious accommodations. We appreciate your comments highlighting our beautiful location, well maintained grounds and selection of restaurants. Best regards, Royalton Saint Lucia Management Team, Friendly staff and resort had the makings to be great, unfortunately long wait times at restaurants for food, or never received food (Zen restaurant) despite waiting for 2 hours that we ended up at buffet. Wedding planning services are available, and the resort has a lovely rooftop terrace that can be used for ceremonies. From Montego Bay to St. Lucia,, Unlike many developed Caribbean islands, St. Lucia maintains a sense of unspoiled beauty. Reviews of Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, Adults Only This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. However, its popularity and unspoiled natural beauty mean that its not always easy to find super-affordable accommodations. The restaurants, bars, and shops of Rodney Bay can be reached in about 10 minutes by car, and its also a 10-minute drive to Pigeon Island National Park. We stayed at the Hideawway for our honeymoon. Your concern has been noted and shared with the relevant managers for further review. This service may contain translations powered by Google. Each review score is between 1 and 10. The bar has a small dry sitting area with a handsome wooden roof, plus theres a separate whirlpool. Your concerns have been acknowledged and will be addressed my Management to assist with the enhancement of our product. The room service that we used was awful, the food was not good from them and they didn't bring us our order once as well. Free WiFi, 1216 feet The beach staff was amazing. They charged me an additional $2,214.50 on top of the 400,000 points. Ideally, we'd publish every review we get, positive and negative. Our family enjoyed the quality and variety of the food. Marriott - 0 stars. Find more info about the property in the questions and answers. Air conditioning There were a couple of downsides. Knowing that you enjoyed the hotel and facilities, restaurants, and our hosts and service met your needs and exceeded expectations is exceptional. The on-site gym features modern fitness equipment, so you can maintain your fitness regime while away from home. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort, Adults Only, St.Lucia Address - Gros Islet, 0, St. Lucia, Gros Islet. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honoured healing practices. Our team consistently aims to provide memorable and enjoyable experiences to all of our guests and we are overjoyed to learn that your recent visit with us was exactly that. These opinions do not necessarily represent the views of Booking.com. It is truly an honor to be hosting you, we thank you for your excellent rating and we look forward to providing you a magnificent remainder of stay. The landscapes here are some of the most stunning in the world gorgeous beaches and lush mountains included. Something went wrong please try again later. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Our professional staff is dedicated to ensuring youre refreshed and ready to enjoy the rest of your luxury vacation. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Its a long drive away from the sights that St. Lucia is known for, including the Pitons and cocoa plantations, and distinguishes itself from neighboring resorts with minimalist, contemporary design, that appears to purposefully lack nods to St. Lucian culture. The staff are very friendly and go out of there way to assist you. Nikita & Ferna were lovely. We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. We appreciate you taking time to share your experience with us and we look forward to welcoming you again. Marriott cancelled my trip two days before I was to leave. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Your commendations will surely be shared with everyone. Find out what food and drink options you could be enjoying at this property. Take a Photo Tour of the Hideaway at Royalton Saint Lucia, An Autograph Collection AI Adults Rsrt Spa. Rekindle your most important bonds where swaying palm trees, a quiet private cove, and endless sunsets across the horizon set the scene in Saint Lucia. We are delighted to learn that you've been able to enjoy our beautiful beach, palatable cuisine, and the excellent service of our hosts. Hideaway is the true definition of a resort-within-a-resort, set on the same grounds as the Royalton Saint Lucia and with most facilities shared between the two. Own or manage this property? Layout very family friendly - kids loved splash pad and kids club (despite activities not always as per schedule). Waitress at pool would have been nice. In keeping with the resorts family-friendly priorities, Gourmet Marche has a special kiddie buffet. Date of arrival. Cleaning products One-Bedroom Suites with whirlpools and separate living areas are also available, as well as Diamond Club rooms, which offer extras like butler service and access to a private lounge. We are truly honored to have hosted you and we look forward to your return for an even greater experience. Cash. We're happy you were please with the services and amenities and we hope you visit again to create more memories. Sports Event Guarantee Air conditioning Elevate your vacation to the next level with All-In-Connectivity, a signature component of All-In Luxury. Enjoy relaxing strolls, dip your toes in the warm blue waters of the ocean, or participate in a range of non-motorized water sports. We appreciate your comments highlighting our modern styled suite, selection of restaurants and friendly hosts.We are saddened that we did not exceed your expectations. Garden view Hewanorra International Airport is about a 90-minute drive away as well, and smaller George F.L. Its a decent buffet, but some guests get tired of eating there every day. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Luxury Junior Suite Ocean View Diamond Club, Luxury Junior Suite Swim Out Diamond Club, Luxury Presidential one Bedroom ocean view, Luxury Presidential One Bedroom Ocean View Diamond Club, Luxury Penthouse One bedroom suite Ocean view terrace hot tub Diamond Club, Destinations, properties, even an address, 1680350,1695480|1,1696860,1695480,1698510|1,1696800,1695480|4,1700020|4,1696800|3,1699500,1698510,1700020, Personal or sensitive info (e.g. There are more places to choose from in the, Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort Features, St.Lucia Address - Gros Islet, 0, St. Lucia, Cap Estate LC01101 St. Lucia. Ocean view For your teens, Royalton Saint Lucia has Hangout Teens Club, where your children 13 to 17 can make friends, play video games, or play in the many outdoor activities without leaving the resort. Best regards, Royalton Saint Lucia Management Team. The Jack Nicklaus-designed St. Lucia Country Club Golf Course can be reached in about five minutes by car. We truly appreciate you taking time to share your experience with us and we look forward to welcoming you again. Clubhouse Kids Club, available for kids age 4 to 12, is a neat, cheerful space divided into several different activity rooms. Food is amazing and yes maybe a little slow but who cares we r on holidays. We're happy you enjoyed the facilities, despite a few other concerns you had. Hideaway at Royalton Saint Lucia is an adult-only, four-and-a-half-pearl property located in a secluded cove outside Rodney Bay. We had planed on going to Mexico but found a great price at Royalton in St.Lucia . At Hideaway at Royalton Saint Lucia you can watch the sun dip below the shimmering ocean from the comfort of your private balcony, and see the stars emerge on this coveted island paradise. Views are pleasant, but noise from amphitheater performances can be an issue in rooms overlooking the grounds; and some ocean-view rooms only have partial views of the water. Frosted glass doors with graceful branch patterns open to reveal huge, walk-in showers with twin rainfall showerheads, and sliding wooden doors conceal bathrooms. Rooms are nice but inconsistency abounds when you look at details. Free Wi-Fi is available throughout, and theres free parking on-site. Private Bathroom Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Cap Estates, Saint Lucia 844-683-8959Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only phone number Quick Links Overview Suites Inclusions Dining Wellness Things to Do Weddings Groups Gallery Location & Contact Royalton-branded bath products and magnifying mirrors are provided. Youll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as Hideaway at Royalton Saint Lucia offers guests free wifi. The restaurant specializes in seafood, but also serves a la carte breakfast. All rights reserved. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Mornings find new meaning when you awaken atop our signature, handcrafted DreamBed. The Royalton is set in a fairly remote coastal location, a 10-minute drive from the bars, restaurants, and shops of Rodney Bay. Savor eclectic cuisines and beverages from around the world at our restaurants and bars, or reserve our adults-only private dining C/X Culinary Experience. Most of St. Lucias top attractions, including the Pitons and cocoa plantations, are about a 90-minute drive away on the south end of the island. There are also bars located on the upper and lower levels of the main hotel lobby, and a third found in the Hideaway lobby. Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar and Lounge while dining on traditional pub food and celebrating with premium drinks. Let me begin this review by saying that 99% of the staff at this resort are some of the kindest, top-notch service personnel I've ever encountered. The northern part of Saint Lucia, where the Royalton is located, is clearly the wealthier part of the island. I was a bit reluctant to write a review but I will keep it short.After a two hour mini bus trip to the resort from the airport we got welcomed by staff at the royalton.After explaining that I had already asked for a low level room before we traveled we was told there was none available and was put on the top floor.This wasnt too much of a problem because they had a lift .The only problem with this was it was out of order .Luckily there was a service lift we could use but not being funny when you are paying for a level of service you shouldnt have to use the service lift for 3 days.We stayed in block three of the hideaway but when you look at there map block 3 doesnt come as part of the hideaway so this is probably another after thought.Once you get into your room with your bracelet which I may say was one of the better things we experienced the room was excellent.Our ceiling fan switch was broke but someone from maintenance came the next day and got it working.This leads me on to my personal bug bear.There was so many maintenance issues I was surprised for a five star resort.Broken tiles in one of the pools.Roof tiles missing.Broken and warped decking .If I named all that I saw I would be here for hours.I probably noticed more than most as I have experience in maintenance.After a few days I worked out how they fixed my fan so quick .They wedged cardboard into the knob ,it was only when it fell out again I realised hoho.The resort has many good things going for it .The roomsThe restaurants ( no booking required )The staff are friendly and work extremely hard.The sunset cruise with the steel pan band was fantastic.After being introduced to the nuts and rum drink at the bars I was then disappointed to find out that nearly every time I asked for it they had run out.MESSAGE FOR THE MANAGEMENT FOR IMPROVEMENTS get your maintenance sorted out.Never run out of drinks .Look more closely into health and safety ie more signs up to say if there are stairs (before you fall down them when they are unlit ) also if the serving area is very hot maybe a hot surface sign would be good.As for the food truck al I can say personally I thought it was another tacky after thought.The food was good from it but the poor staff must of been cooking them selves in it surely you could build something better than that.For the price I paid for the holiday I would of expected it to be better as Ive been to better for half the price .Will I return ? Lots of construction happening behind our building (heavy machinery) so noisy at times and very muddy especially when it rained. Dont have a partner? This is the version of our website addressed to speakers of English in the United States. By proceeding, you agree to our Privacy Policy and Terms of Use. Culinary Experience was not open yet and no posting as to what restaurants were closed on what night . Room service is also covered in the all-inclusive package. Arrival date . We set out to find the best of the best when it comes to luxurious all-inclusive resorts along the beach in the Caribbean. Sanit Lucias Tourism Levy is $6 USD per person/per night for all guests 18 years of age and older and $3 USD per person per night for guests aged 12 to 17 years old. Stay healthy and fit during your All-In Luxury vacation. This property might pay Booking.com a little more to be in this program. language, whether its just a rating or contains comments as well, etc.). Cap Estate, Gros Islet Quarter, St. Lucia, Swanky resort-within-a-resort with a posh, adult-only atmosphere, Scenic white-sand beach with beach bar and rentable cabanas, Elegant rooms offer private balconies and sitting areas with sofa beds, Beautiful infinity pool with submerged loungers and swim-up bar, Appealing restaurant just for Hideaway guests with beach view terrace, Access to Royalton St. Lucia's eight themed a la carte restaurants, Extensive hydrotherapy spa and stellar gym at Royalton St. Lucia, Nightly entertainment at Royalton St. Lucia's open-air amphitheater, Room service covered in the all-inclusive rates, Shared Royalton areas are all-ages (not adults-only), Noise from the amphitheater can be heard in some rooms, Some ocean-view rooms only get glimpses of the water. Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort: Royalton Stay - See 2 398 traveller reviews, 2,601 candid photos, and great deals for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort at Tripadvisor. We are truly honoured to have hosted you and we eagerly await your return. Things you buy may earn us a commission.